Announcements

Important Announcement: Change of Payment Banks

  • 16th October 2024
  Dear Valued Customers, We would like to inform you that our payment banks have recently changed. From today onwards, all payments made to the existing IndusInd Bank account will be on hold and will not be applied to any invoices.   Use Gpay Business or Phonepe Only To avoid any issues or delays with your transactions, please contact us ...
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Support Delay Due to Onam Holidays (12/09/2024 - 22/09/2024)

  • 9th September 2024
Support Delay Due to Onam Holidays (12/09/2024 - 22/09/2024)   Due to the Onam holidays in Kerala, our support services will be limited from **12th September 2024 to 22nd September 2024**. During this period, **telephonic support will not be available**. However, we will continue to monitor emails and support tickets with possible delays in ...
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Disruption in our Nuremberg Data Center

  • 2nd September 2024
On the early morning of September 2nd, 2024, our data center in Nuremberg experienced a disruption. Due to high temperatures and a storm, lightning struck the data center, damaging both the primary and secondary connections to our cooling system. As a result,   Some servers in Nuremberg were not reachable  Placing new orders was not ...
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Disruptions in our data centers in Tokyo and Singapore

  • 30th August 2024
ISPs have reported numerous problems with sea cables which in turn may cause disruptions in our data centers in Tokyo and Singapore. We are monitoring the situation and working with the ISPs. According to the information from our Provider, most of the links have been restored. Remaining impacted links are expected to be fixed by September 14, ...
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