Announcements

Temporary Payment Gateway Suspension for Year-End Reconciliation

  • 31st March 2025
Dear Valued Customers, We would like to inform you that our payment gateway will be temporarily disabled for year-end processing and reconciliation. The gateway will be reactivated on 11th April 2025. Customers who wish to make payments via the gateway are requested to process their transactions on or after 11th April 2025. In the meantime, we ...
Continue reading

Year-End Closing Delay in Account & Billing Support

  • 31st March 2025
Dear Valued Customers, As we approach the financial year-end, our Accounts and Billing Departments will be handling a high volume of transactions and reconciliations. Due to this, support tickets and inquiries related to these departments may experience longer response times than usual on March 31, 2025, and April 1, 2025. Additionally, ...
Continue reading

URGENT ANNOUNCEMENT – Data Center Fire Incident

  • 7th March 2025
    18/3/2025   We have received the final report from the data recovery team regarding the failed VPS Node disk. Unfortunately, the data recovery procedure was completely unsuccessful due to severe disk damage and corruption. Despite extensive efforts by the recovery specialists, no usable data could be retrieved.   We deeply regret ...
Continue reading

Temporary Management of Social Media Accounts

  • 1st March 2025
20/03/2025We currently have no updates regarding Anoop’s availability in the office. If we receive any additional information regarding his availability, we will provide an update here. ============================================ Anoop will be unavailable online and in the office for a few weeks. During this time, our ...
Continue reading