When trying to add addon domain in cPanel, you might have come across an error similar to,
“This domain points to an IP address that does not use the DNS servers associated with this server.”
This issue is quite common and can be resolved quickly. However, to resolve the issue, you should be a root user or else you may need to get in touch with your hosting service provider.
To fix the issue follow the steps mentioned below,
- Need to login to WHM as a root user.
- Once logged in, search for Server configuration on the search bar of WHM.
- Then go to Server Configuration -> Tweak Settings, to open the settings option
- Click the “Domains” option from the tabs available on the top of the tweak settings.
- Set “Allow Remote Domains” to “ON”
- Save the settings by clicking the save button at the bottom
- Now, try adding the addon domain in cPanel.
