Plesk backup completed with warning: psacontentfile.FileAccessException Access to the path is denied
Symptoms
-
Backup completes with warnings:
WARNING: (domain object 'example.com') [e4404190-b0b5-425e-a309-500e258cfe97]: Unable to get attributes of the file C:\Inetpub\vhosts\example.com\httpdocs\img\originais\photo.jpg: Access is denied. The file will not be archived. [:0]
-
The following error can be found in %plesk_dir%admin\conf\php_error.log:
psacontentfile.FileAccessException: Can not open for reading file "C:/Inetpub/vhosts\example.com\httpdocs/file.jpg". Access to the path 'C:\Inetpub\vhosts\example.com\httpdocs/file.jpg' is denied.
-
System user of a subscription does not have access to this file:
OR
- Website prompting for credentials when the dedicated application pool is enabled in Domains > example.com > Dedicated IIS App pool for website > Switch on.
- Failed requests tracing shows that there are Access is denied records for some domain's files:
Cause
Wrong permissions.
Resolution
-
Connect to the server via RDP
Note: If direct RDP access to the server is not possible, contact server administrator for further assistance.
-
Open PowerShell;
-
Repair permissions for the subscription:
PS plesk repair --repair-webspace-security -all-filesystem-objects -webspace-name example.com