- Applies to:
- Plesk 12.5 for Linux
- Plesk 12.0 for Linux
- Plesk 11.0 for Linux
- Plesk 11.5 for Linux
- Plesk 12.0 for Windows
Symptoms
Plesk backup task fails with the following error:
Failed to pack files July\_domain.tld_user-data\_1307261006 in /var/lib/psa/dumps/domains/domain.tld [ 117520279552 bytes free of 122090221568 bytes total on mount point 0] /bin/tar: domain.tld/components/com\_virtuemart/shop\_image/product/tmpForThumb\_phpgt81Pc: Cannot open: Permission denied /bin/tar: httpdocs/components/com\_virtuemart/shop\_image/product/tmpForThumb\_phpgt81Pc: Cannot open: Permission denied /bin/tar: httpdocs/wp/wp-content/plugins/bulletproof-security/admin/htaccess/maintenance-mode.txt: Cannot stat: Permission denied /bin/tar: Exiting with failure status due to previous errors
Cause
Incorrect folder permissions.
To fix this issue:
- Make sure the lastest microupdate is installed.
- Restore vhosts permissions