Plesk backup task is failing. Cannot stat: Permission denied. Print

  • 24

  • Applies to:
  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Windows

Symptoms

Plesk backup task fails with the following error:

   Failed to pack files July\_domain.tld_user-data\_1307261006 in /var/lib/psa/dumps/domains/domain.tld [ 117520279552 bytes free of 122090221568 bytes total on mount point 0]
    /bin/tar: domain.tld/components/com\_virtuemart/shop\_image/product/tmpForThumb\_phpgt81Pc: Cannot open: Permission denied
    /bin/tar: httpdocs/components/com\_virtuemart/shop\_image/product/tmpForThumb\_phpgt81Pc: Cannot open: Permission denied
     /bin/tar: httpdocs/wp/wp-content/plugins/bulletproof-security/admin/htaccess/maintenance-mode.txt: Cannot stat: Permission denied
    /bin/tar: Exiting with failure status due to previous errors


Cause

Incorrect folder permissions.

To fix this issue:

  1. Make sure the lastest microupdate is installed.
  2. Restore vhosts permissions

 


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