Support Updates During Onam Holidays – Please Use Ticket System
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Thursday, 28th August, 2025
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19:45pm
Update: 02/09/2025 10:00 [IST]
As of 2nd September 2025, our WhatsApp service has become completely unresponsive due to a high volume of incoming messages. Because of this issue, both phone calls and WhatsApp messages are currently not working.
For all support requests, please submit a ticket through our client area to ensure timely assistance.
We sincerely apologize for the inconvenience and appreciate your understanding.
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Dear Customers,
From today onwards [28th Auguest 2025], all support/billing requests sent to the mobile number +91 97459 30060 may experience delays. Due to the large number of personal messages (including Onam greetings) being received, it has become difficult to identify genuine support queries.
Therefore, we kindly request you to raise a support ticket for all issues during the Onam holidays. This will help us serve you faster and more efficiently.
Thank you for your understanding and cooperation.
Wishing you a Happy Onam!
