Service Announcement – Support Delay
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Thursday, 28th August, 2025
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22:36pm
Dear Customers,
We are currently experiencing unexpected delays in providing support due to severe weather conditions in our region. Heavy rain and strong winds have caused electricity outages and internet connectivity issues, which are affecting our support operations.
Our team is working to restore normal operations as quickly as possible. In the meantime, responses to support requests may take longer than usual.
We sincerely apologize for the inconvenience and appreciate your patience and understanding during this time.
Thank you for bearing with us.
