Year-End Closing Delay in Account & Billing Support
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Monday, 31st March, 2025
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01:57am
Dear Valued Customers,
As we approach the financial year-end, our Accounts and Billing Departments will be handling a high volume of transactions and reconciliations. Due to this, support tickets and inquiries related to these departments may experience longer response times than usual on March 31, 2025, and April 1, 2025.
Additionally, responses to social media queries directed at these departments may also be delayed during this period.
We appreciate your patience and understanding. For urgent matters, we encourage you to reach out to us in advance.
Thank you for your cooperation.
Best regards,
Parvathy [Operations]
