Temporary Delay in Support Ticket Response (4th March to 8th March 2025)
-
Tuesday, 4th February, 2025
-
21:01pm
We would like to inform you that there will be a delay in addressing support tickets from 4th March 2025 to 8th March 2025 due to a staff attendance shortage, as most of our members will be visiting our data center, Europe. We are working diligently to minimize the impact and ensure your issues are resolved as quickly as possible.
Please rest assured that all pending tickets will be attended to at the earliest opportunity. We sincerely apologize for any inconvenience caused and greatly appreciate your understanding and patience during this time.
Thank you for your continued support.
