Disruption in our Nuremberg Data Center

  • Friday, 30th August, 2024
  • 22:28pm

We are experiencing a disruption in our Nuremberg Data Center. Our technicians are already on site and investigating the issue. We’re sorry for the inconvenience.

The next update will be published at 22:30 pm IST

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[UPDATE 30.08.2024 07:08 pm (UTC+2)]

We are experiencing a cooling issue in our Nuremberg Data Center. Our technicians are working to resolve it.

The next update will be published at 9.00 pm CET.

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[UPDATE 30.08.2024 09:54 pm (UTC+2)]

Our technicians are still working on resolving the issue. We sincerely apologize for the inconvenience.

The next update will be published tomorrow at 10.00 am CET.

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[UPDATE 31.08.2024 11:54 pm (IST)]

Our dedicated technical team has promptly initiated an investigation and is actively working to resolve this issue. While we do not have a specific estimated time of resolution (ETA) to provide at this moment, please rest assured that we are giving it our utmost priority.

Your patience and understanding during this situation are greatly appreciated. We understand the criticality of your services and are committed to ensuring the quickest resolution possible.
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[UPDATE 31.08.2024 12:50 pm (IST)]
 
We are currently experiencing an issue with our servers, resulting in most of them being down. However, we are actively working on restoring service and are bringing the servers back online one by one. We appreciate your patience and understanding as we resolve this situation.
 
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[UPDATE 31.08.2024 04:00 pm (IST)]
 
The issue is still ongoing and and technical team is working hard to remedy the situation. We’re sorry for the inconvenience.
 
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[UPDATE 31.08.2024 23:00  (IST)]

The issue is still ongoing and and technical team is working hard to remedy the situation. We’re sorry for the inconvenience. Hope it will clear today night. And our next update will be published at 8.00 am CET. 
 
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[UPDATE 31.08.2024 11:00 AM (IST)]
 
Our technicians are still working on resolving the issue. We sincerely apologize for the inconvenience.
 
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[UPDATE 31.08.2024 14:00 (IST)]
 
 
We regret to inform you that our Nuremberg data center has been fully down for over 40 hours, affecting more than 450 of our servers. Due to the data center's failure to respond to tickets, phone calls, and provide necessary support, we have decided to cease all business with them. We have already begun migrating all affected servers to our own hardware, with 20% of the migrations completed. If you would like to expedite the migration of your server, please contact us. Our technicians are actively working to resolve the issue, and we sincerely apologize for the inconvenience this has caused.

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[UPDATE 31.08.2024 14:20  (IST)]
 
All of our servers are now fully operational, and services have been restored. We have worked diligently to ensure everything is back online, and we appreciate your patience during this process. Please feel free to reach out if you encounter any further issues.
 
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[UPDATE 31.08.2024 14:25  (IST)]
 
Our technicians are still working on resolving the issue. We sincerely apologize for the inconvenience. We will update it here once the maintenance is closed
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