Enhancing SPAM protection on our Linux hosting servers
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Saturday, 12th March, 2016
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04:33am
We have noticed that few of our IPs have been blacklisted by CBL.Our abuse team has already started communicating with them so that we can take precautionary steps at the earliest.
We have also enabled some additional spam filtering algorithms on our linux shared hosting servers in order to prevent any such blacklisting again.
If any of your email accounts or scripts are sending spam mails, we will blacklist those accounts and send you an automated email with the details.
If you receive such an email, please perform the following steps immediately
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* Reset the passwords for email accounts with more complex and secure passwords.
* If a CMS (Wordpress,Joomla etc.) is involved, please check for vulnerable plugins and upgrade the plugins/CMSs as soon as possible.
* Refrain from sending emails via scripts and mass mailing via scripts.
* If a mail client is being used to send/receive emails (Outlook, Thunderbird etc), please scan the entire PC where the email account is setup. The PC may be infected with malware operated by spambots.
*Scan your home directory using cPanel antivirus plugin
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After you have performed the above mentioned steps, kindly contact support to get your account activated.
